Privacy Policy

Personal Information

When you make a booking or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Government-issued ID (for check-in verification)
• Payment information (processed securely through our payment partners)

Booking Information

To provide our dormitory services, we collect:

• Check-in and check-out dates
• Number of guests
• Room preferences
• Special requests or requirements

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

We use the collected information for the following purposes:

• Processing and confirming your dormitory bookings
• Communicating with you about your reservations
• Sending booking confirmations and important updates
• Providing customer support and responding to inquiries
• Improving our services and website experience
• Ensuring safety and security of our guests
• Complying with legal obligations and regulations
• Sending promotional offers (only with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our booking platform partners to process reservations
• With payment processors to complete transactions securely
• With government authorities when required by law (e.g., guest registration as per local regulations)
• With service providers who assist in our operations (under strict confidentiality agreements)

Booking Widget

Our booking system is powered by a third-party booking platform. When you make a reservation, your booking information is processed through their secure systems. Please refer to their privacy policy for details on how they handle your data.

Google Maps

We use Google Maps to display our location. When you view the map, Google may collect information according to their privacy policy.

Analytics

We may use analytics services to understand how visitors use our website. These services may collect anonymous usage data to help us improve our services.

We implement appropriate security measures to protect your personal information:

• Secure SSL encryption for data transmission
• Secure payment processing through trusted payment gateways
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Physical security measures at our dormitory facility (24/7 CCTV, security staff)
• Secure storage of guest records and identification documents

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain records as required by hospitality industry regulations

Guest registration records are maintained as per local government regulations for accommodation providers in Gujarat, India.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from promotional communications at any time
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided below.

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services based on usage patterns

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. Minors must be accompanied by a parent or legal guardian when staying at our dormitory.